Terms of Service
Effective date: June 1, 2026
1. Service Description
Servus Lucis ("we," "us," or "our") provides AI-powered front desk and automation services to businesses ("Client"). Our services include, but are not limited to, AI voice agents that answer inbound phone calls, AI-driven SMS follow-up systems for missed calls, automated lead capture, and call summary delivery to business owners.
By signing up for any Servus Lucis service, the Client agrees to these Terms of Service in full.
2. Payment Terms
Our current pricing is as follows:
AI Voice Agent
- One-time setup fee: $1,000 — due at the time of sign-up and non-refundable. This covers the custom build, configuration, integration, and onboarding of your AI system.
- Monthly subscription: $1,499/month — billed monthly on a recurring basis. The first month's fee is due before the system is activated.
AI Front Desk
- One-time setup fee: $2,000 — due at the time of sign-up and non-refundable. This covers the custom build, configuration, integration, and onboarding of your AI system.
- Monthly subscription: $1,999/month — billed monthly on a recurring basis. The first month's fee is due before the system is activated.
Servus Lucis reserves the right to update pricing with 30 days' written notice to existing clients. Price changes will not apply retroactively to the current billing period.
Failure to pay the monthly fee within 7 days of the due date may result in suspension of service. Access will be restored upon receipt of payment.
3. AI Limitations & Disclaimer
Our services are powered by artificial intelligence, which is inherently probabilistic. While we work to ensure that our AI systems respond accurately and professionally, we make no guarantee that every response will be perfect, complete, or appropriate for every situation.
Specifically:
- AI responses may occasionally be incorrect, misunderstood, or incomplete
- The AI does not have real-time knowledge of business operations, pricing, availability, or staff schedules unless explicitly configured
- AI-generated call summaries are produced automatically and may not capture every nuance of a conversation
- Our systems rely on third-party AI infrastructure which may experience downtime or changes outside our control
Servus Lucis is not liable for any business decisions made on the basis of AI-generated summaries, missed leads due to technical failures, or errors in AI responses. The Client is responsible for reviewing lead data and following up with callers as needed.
4. Cancellation Policy
Either party may terminate the service agreement with 30 days' written notice sent to the other party via email.
Upon cancellation:
- Service will remain active through the end of the current billing period
- No refunds will be issued for the remaining days in a billing cycle
- The one-time setup fee is non-refundable under any circumstances
- All data stored within Servus Lucis systems will be permanently deleted within 30 days of the service termination date. Data retained by third-party infrastructure providers is subject to their respective retention policies.
Servus Lucis may terminate service immediately, without notice, if the Client engages in illegal activity, attempts to misuse our systems, or fails to pay after a 7-day grace period.
5. Limitation of Liability
To the fullest extent permitted by law, Servus Lucis shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of or inability to use our services, including but not limited to lost revenue, lost leads, or lost business opportunities.
Our total liability to any Client for any claim arising under these Terms shall not exceed the total amount paid by the Client in the three months preceding the claim.
6. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the State of Virginia, without regard to its conflict of law principles.
Any disputes arising out of or relating to these Terms or the services provided by Servus Lucis shall be resolved in the courts of the State of Virginia, and both parties consent to exclusive jurisdiction in that forum.
7. Changes to These Terms
We may update these Terms of Service from time to time. When we do, we will revise the effective date at the top of this page and notify active clients via email. Continued use of our services after such changes constitutes acceptance of the updated terms.
8. Contact
For any questions about these Terms of Service, please contact us at: